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FAQ

Most frequent questions and answers

We strive to process and ship orders within 1 To 2 days. Shipping times may vary depending on your location and the shipping method chosen at checkout. Once your order is shipped, you will receive a shipping confirmation email with tracking information.

We accept payments through Crypto-currencies, including major credit cards, debit cards, and PayPal. You can select your preferred payment method during the checkout process.

Yes, we offer international shipping to select countries. Please refer to our Shipping Policy for more information on international shipping rates, delivery times, and restrictions.

We want you to be fully satisfied with your purchase. Please refer to our Returns and Refunds Policy for detailed information on eligibility, return process, and refund options. If you have any specific questions about returns, please contact our customer support team at Ruterns@Dreamvog.com .

We are committed to offering cruelty-free products. We do not test our products on animals, and we source from brands that share this value. Look for specific cruelty-free certifications and information on product pages for more details.

Yes, once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the progress of your shipment.

We offer a wide range of products suitable for various skin types, including sensitive skin. Look for products labeled as “suitable for sensitive skin” or “gentle formula” on our website. However, we recommend checking the ingredients list and performing a patch test before using any new products, especially if you have known sensitivities or allergies.

You can reach our customer support team by emailing us at Support@Dreamvog.com. We strive to respond to customer inquiries within 3 Hours during our business hours.

Yes, we occasionally offer discounts, promotions, and special offers. Stay updated by subscribing to our newsletter  to be notified about upcoming sales and promotions.

If you need to cancel or modify your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that once your order is shipped, cancellations or modifications may not be possible.

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